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  • Rackspace Technology Customer Portal Onboarding Guide
  • Intended audience
  • Log in to the Rackspace Technology customer portal
    • The account registration code
    • The global navigation menu
  • Account dashboard
  • Manage your portal profile
    • Private cloud
    • Public Cloud
  • Manage portal users and groups
    • Role-based access control
    • Manage public cloud users and user groups
      • Create a new user
      • Create a user group
      • Add and remove group members
    • Manage private cloud users
      • Create a new user
      • Export a list of active users
      • Deactivate a user
    • Manage your API key
      • View your API key
      • Reset your API
    • Manage API keys for other users
      • View an API key
      • Reset the API
  • Make administrative changes to your account
    • Update your account’s primary contact
    • Change your account company name
      • Name change without a new tax ID or ownership
    • Change your cloud account owner
    • Account Switcher
      • Account linking
      • Additional information
        • Get access to Account Switcher
        • User permissions for linked accounts
        • Group permissions for linked accounts
        • Remove Account Switching
  • Understand your Rackspace Technology billing
    • About Rackspace Technology billing
    • Estimate your monthly charges
    • View your current usage
    • View invoice details
    • Your Rackspace Technology account invoice
      • Account and billing information
        • Account summary
        • Service summary
        • Other services
        • Promotion and discount summary
        • Tax summary
        • Invoice details document (CSV)
    • Permissions for billing and payment services
      • Billing services
      • Payment services
    • Get help with Rackspace Technology billing
  • Manage your Rackspace Technology billing
    • Access your billing information
    • Set a billing threshold
    • Manage payment methods
      • Add a payment method
      • Delete a payment method
      • Change the default payment method
    • Update your billing information
    • Reclaim VAT
    • Request an SLA credit
      • Prerequisites
      • Requesting an SLA credit
      • Issues not addressed by the SLA
  • Manage support tickets
    • Rackspace Technology Dedicated customers: Create support tickets
      • The ticket list
        • Rackspace Technology Dedicated customers: ticket list
        • Ticket templates
    • Rackspace Technology customers: Create support tickets
      • Create a support ticket
        • Rackspace Technology: Ticket list
  • Manage your notifications
    • Manage account notifications
      • Filter and view notifications
      • Reply to a notification by creating a ticket
    • My notification preferences
    • Edit user notification preferences
    • Situation tickets
    • Interpret a situation ticket
      • Subject line
      • Initial and additional comments
      • Ticket summary
      • Navigate to alerts in RNS
      • Notification emails
      • Configure notification email preferences
  • Contact support

Understand your Rackspace Technology billing#

This chapter provides an introduction to understanding your Rackspace Technology billing.

  • About Rackspace Technology billing
  • Estimate your monthly charges
  • View your current usage
  • View invoice details
  • Your Rackspace Technology account invoice
  • Permissions for billing and payment services
  • Get help with Rackspace Technology billing
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