---
updatedAt: 2025-11-19T14:14:13.000Z
agentTools:
  projectIndex: https://docs.rackspace.com/llms.txt
---

# Manage company directories

When you create a company directory, users in the directory have access\
to up-to-date contact information for all users in the directory. Users\
can access the company directory information through Webmail, via the\
Contacts tab.

### Prerequisites

* **Applies to:** Administrator
* **Difficulty:** Easy
* **Time needed:** Approximately 5 minutes
* **Tools required:** Cloud Office Control Panel access

For more information about prerequisite terminology, see [Cloud Office support terminology](/support/how-to/cloud-office-support-terminology).

### View company directory list

To view a company directory list, log in to the [Cloud Office Control Panel](https://cp.rackspace.com) and perform\
the following steps:

1. Click **Rackspace Email**.

   <img src="https://assets.docs.rackspace.com/support/how-to/rackspace-email/managing-company-directories/rackspace_email.png" alt="" title="" />

2. Click the **Webmail** tab in the ribbon at the top of the screen.

   <img src="https://assets.docs.rackspace.com/support/how-to/rackspace-email/managing-company-directories/webmail.png" alt="" title="" />

From here, you can add, edit, or delete an alias. See the following instructions specific to the action you want to take.

### Add or edit a company directory

1. While viewing the **Company Directory** list, click the name of the directory that you want to edit. If you are creating a new directory, click **Add Directory**.

   <img src="https://assets.docs.rackspace.com/support/how-to/rackspace-email/managing-company-directories/add_directory.png" alt="" title="" />

2. Enter or change the following information as needed.

   * Use the **Name** box to change or create the directory's name.

   * To allow users to edit their personal contact information, select the **Allow users to edit their profile** check box.

   * In the **Domains** section, select a domain that you want to add to the directory, and then click **Add**. Use the **Filter** or **Search** tools to locate a domain.

     **Note:** You can add several domains to the same directory, but\
     each domain can belong to only one directory.

   * To make changes to members, click the **Add/Remove Members** tab. Use the **Filter** or **Search** tools to locate the mailboxes you want to include, and then click **Add**.

   * To add mailboxes that are outside your domain, type their email addresses in the **Add Members outside this Domain** box and click **Add**. Then, click on the newly listed email address and click on **Edit Contact Info**. Enter additional information as needed in the new window, and then click **Ok**.

     <img src="https://assets.docs.rackspace.com/support/how-to/rackspace-email/managing-company-directories/add_domain.png" alt="" title="" />

3. Click **Save**.

   <img src="https://assets.docs.rackspace.com/support/how-to/rackspace-email/managing-company-directories/directory_added.png" alt="" title="" />

### Delete a company directory

1. Select the check box next to each directory that you want to delete. Or, to select all directories, select the check box that appears next to **Delete**.

2. Click **Delete**.

3. A pop-up box will appear to confirm that you want to delete the directory. Click **Delete*n* company directory**.