Technical Blog


Technical and Product News and Insights from Rackspace

How does the SAP HANA Mandate affect your business?


Systems, Applications and Products (SAP) products help companies manage their financials, logistics, human resources, and other business areas. SAP started as a mainframe-based, financial software package in 1973. It entered the client/server world in 1992 and began running in many operating systems and databases. In 2004, SAP became SAP Enterprise Resource Planning Central Component (ERP/ECC). It is estimated that more than 34% of all global transactions interact with SAP software at some point. More than 425,000 businesses use SAP and 80% of SAP’s customer base is in the Small to Medium-sized Business (SMB) sector.

Introducing S/4HANA

SAP Business Suite 4 SAP High Speed Analytical Appliance (S/4HANA) is a suite of next generation Enterprise Resource Planning (ERP) software that was launched in 2015. It is built on the High Speed Analytical Appliance (HANA) database. S/4HANA can be hosted on SAP’s cloud product by any of the major cloud providers, or on datacenter or on-premise hardware. It is intended to replace SAP ECC/ERP.

The SAP HANA database is very different from a traditional relational database. It is an in-memory computing platform. It stores most of its data in columns instead of rows, which allows for faster, near real-time analytic and computing capabilities.

The SAP Business Suite

The SAP Business Suite is a collection of applications that supports a broad range of processes including finance, logistics, human resources, manufacturing, inventory, procurement, product development, marketing, sales, service, supply chain management, and IT management.

The S/4HANA is not the next version of previous SAP products, it is a new product built entirely on the SAP HANA in-memory platform. The S/4HANA is the culmination of 46 years of SAP solutions.

The SAP S/4 Mandate

In 2025, SAP will end mainstream maintenance and support for all ERP product installations that originated before SAP S4/HANA. SAP has supported several different products and product iterations for years, many of which depend on outdated technology. SAP has decided to modernize its client base in order to improve customer experience as well as its operations and processes.

Customer impact

SAP customers will have to decide if they want to take complete ownership of supporting SAP legacy platforms and their necessary databases like Oracle, IBM DB2, and Microsoft SQL Server. Or they can choose to migrate to new SAP products and convert existing databases to SAP HANA.

If customers refuse to migrate and continue with legacy technology, they are creating future support and security issues. We have all seen it before: companies or industries depending on outdated technology, unwilling to make changes because they are unsure if their production systems will survive the modernization effort. The government, education, manufacturing, and healthcare sectors all struggle with this issue.

Preparing your business

Applications drive infrastructure need, and SAP is one of the most popular and impactful applications in the world. Hundreds of thousands of businesses of all sizes depend on this technology. Given this landscape, businesses should ask themselves the following questions:

  • Do you depend on SAP in any way?
  • If yes, where are you in the SAP HANA migration process?
  • Are you going to make the 2025 deadline?
  • Are you migrating to SAP HANA on your own or have you selected a partner to help with this very complex move?

Rackspace can help with your migration

The Rackspace Application Services team has SAP and database expertise that can help your business with this migration. Rackspace provides consultations to assess and design the future state of your business. We can then deploy that solution in a variety of ways that provides you with a future-proofed design. All you have to do is ask, “does your business depend on SAP in any way?” Contact the Rackspace Application services team today to begin your SAP migration.

Optimize your environment with expert administration, management, and configuration

Rackspace’s Application services (RAS) experts provide the following professional and managed services across a broad portfolio of applications:

We deliver:

  • Unbiased expertise: We simplify and guide your modernization journey, focusing on the capabilities that deliver immediate value.
  • Fanatical Experience™: We combine a Process first. Technology second.® approach with dedicated technical support to provide comprehensive solutions.
  • Unrivaled portfolio: We apply extensive cloud experience to help you choose and deploy the right technology on the right cloud.
  • Agile delivery: We meet you where you are in your journey and align our success with yours.

Chat now to get started.

post avatar
Paul Croteau

Paul Croteau is the Channel CTO at Rackspace, where he works with partners to enable their understanding of technology, the Rackspace portfolio, and the state of the industry. With more than 25 years of information technology experience including roles in engineering, sales, account management, and technical training, Paul’s experience helps him relate with partners and customers at all levels within an organization. His energy and passion for technology have been helpful in creating successful sales engagements and exceptional customer experiences with partners of all sizes. Paul originally joined Rackspace in 2005. Previous employers include AT&T, HP, and Accenture. Paul is based in San Antonio, Texas. Outside of work, Paul is a professional musician and composer and is married with two teenagers and a house full of pets.

Share this information: