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Announcing Rackspace Teams for Government


Rackspace Teams for Government is a unique engagement model that we purposely developed based on feedback from government customers who asked for the ability to access in-depth cloud expertise on-demand without any long-term commitments or the need to hire a staff of their own.

Introduction

In today’s rapidly changing world, organizations want the flexibility to dynamically change scope and priorities while leveraging world-class expertise in multiple areas, including but not limited to:

  • Amazon® Web Services (AWS) cloud
  • Infrastructure as Code
  • Continuous integration and continuous delivery (CI/CD)
  • DevOps transformation
  • Containers

Challenges

The traditional consulting model, based on hourly time and material engagements with pre-defined deliverables and milestones, is too rigid. Dealing with change can be costly, particularly if the change is frequent or ongoing. Government customers and the vendors who support them are continuously looking to bring the speed and agility found in the private sector to bear on their solutions, and Rackspace Teams for Government enables that.

The Rackspace Teams for Government (AWS) solution

Rackspace Teams for Government (AWS) addresses the preceding challenges by doing the following:

  • Focus on a collaborative partnership with customers.
  • Use disciplined agile project management methodologies.
  • Build teams of highly skilled cloud engineers and architects with a strong IT operations background comprising only U.S. Citizens. These skills are particularly handy when you need to build, migrate workloads, optimize, or maintain live production environments.
  • Rackspace provides the Teams service offering to customers who do not need onsite access.

How it works

We provide on-demand access to highly skilled cloud experts to help you with your toughest mission challenges, and we have an extensive background in managed security and compliance. Organizations generally leverage Rackspace Teams for Government (AWS) to achieve FedRAMP authorization on Rackspace Government Cloud on AWS or when they need help to improve or optimize their existing authorized Rackspace Government Cloud on AWS deployment. However, Rackspace Teams for Government (AWS) is versatile and can be leveraged entirely on its own. With Teams, Rackspace Technology is here to help you deliver timely, high-quality AWS cloud solutions in support of your mission.

Customers engage with a Pod—a group of Rackers who are U.S. citizens. A Pod consists of highly skilled senior and junior Rackers who proactively work with customers to scope, define, and deliver “mini” cloud projects. Pod Rackers use the Agile framework for software development and delivery. At the beginning of each sprint, Pod Rackers curate a backlog of deliverables for the customer. As a result of this grooming process, customers see real value delivered at the end of each sprint.

An assigned engagement manager and Pod lead helps the customer plan projects for Pod Rackers. We have completed some projects for our customers, including building out CI/CD pipelines, Kubernetes deployments, implementing enhanced monitoring, and cloud migrations.

Expertise

Rackspace Teams for Government provides unbiased expertise. Pod Rackers work within your environment using tooling and technology sets that already exist within your internal IT organization. For example, Customer A might use GitHub along with CiricleCI® for source control and CI/CD, whereas Customer B might use bitbucket and Jenkins®. Highly skilled Pod Rackers can help both customers by adopting the tooling in place in each customer’s environment. After helping many customers in their journey to the cloud, we have developed expertise in various cloud technologies such as Terraform® and AWS. We share this expertise with our customers when they need us to support their mission.

Rackspace remains a leader in the FedRAMP authorization enablement space, powering 12 FedRAMP ATOs built on its managed service. It provides 24x7x365 hybrid-cloud management, operational support, and security services that are a packaged, on-demand, audited, and pay-as-you-go service.

About Rackspace Technology

At Rackspace, we accelerate the value of the cloud during every phase of digital transformation. Across applications, data, security, hybrid, and multiple clouds worldwide, we deliver unbiased, industry-recognized cloud expertise, continuous innovation, and best-in-class customer service. A leader in the Gartner® Magic Quadrant for Cloud Managed Services, we empower our customers with our expertise and solutions. Together, with our partner network, we create unstoppable solutions that advance innovation for the public sector. We put technology to work and deliver the future faster.

Learn more about Rackspace FedRAMP Services

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Lorenzo Winfrey

As Product Manager for Rackspace’s Government Solutions (RGS), Lorenzo D. Winfrey is responsible for multiple areas including product vision and strategy, roadmap development, and branding for the RGS portfolio. Lorenzo’s leadership objective is to ensure all our solutions have a customer focus and are built to the highest quality while aggressively pursuing integration of new value added technology. Prior to joining Rackspace in April 2019, Lorenzo was Chief of Architecture and Standards for the Defense Intelligence Agency (DIA) where he managed a portfolio of over $50 million in annual operating budget. Lorenzo’s extensive career in information technology includes leading DIA’s AWS Cloud Broker Team, managing the operations of the Microsoft System Center Configuration Manager enterprise solution, and pioneering the development and deployment of the agency’s first cloud native, web based application to track near real time cloud spend, utilization and schedule. While serving at DIA, Lorenzo was awarded the Award for Exceptional Civilian Service, the agency’s highest civilian award, which recognizes excellence, initiative and outstanding contributions over a period of several years. Lorenzo brings to Rackspace a compelling combination of technical expertise and strategic leadership experience. He firmly believes that leadership is a discipline that should be studied and practiced. Lorenzo has become known for sharing his reading lists with all who will listen. He enjoys creating content, reading and the occasional video game. Hailing from Augusta, Georgia, Lorenzo now lives in Waldorf, Maryland with his family. He holds a Bachelor’s of Science from Claflin University. Lorenzo is based in the company’s Reston, Virginia office.

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