Rackspace Teams for Government is a unique engagement model that we purposely developed based on feedback from government customers who asked for the ability to access in-depth cloud expertise on-demand without any long-term commitments or the need to hire a staff of their own.
In today’s rapidly changing world, organizations want the flexibility to dynamically change scope and priorities while leveraging world-class expertise in multiple areas, including but not limited to:
The traditional consulting model, based on hourly time and material engagements with pre-defined deliverables and milestones, is too rigid. Dealing with change can be costly, particularly if the change is frequent or ongoing. Government customers and the vendors who support them are continuously looking to bring the speed and agility found in the private sector to bear on their solutions, and Rackspace Teams for Government enables that.
Rackspace Teams for Government (AWS) addresses the preceding challenges by doing the following:
We provide on-demand access to highly skilled cloud experts to help you with your toughest mission challenges, and we have an extensive background in managed security and compliance. Organizations generally leverage Rackspace Teams for Government (AWS) to achieve FedRAMP authorization on Rackspace Government Cloud on AWS or when they need help to improve or optimize their existing authorized Rackspace Government Cloud on AWS deployment. However, Rackspace Teams for Government (AWS) is versatile and can be leveraged entirely on its own. With Teams, Rackspace Technology is here to help you deliver timely, high-quality AWS cloud solutions in support of your mission.
Customers engage with a Pod—a group of Rackers who are U.S. citizens. A Pod consists of highly skilled senior and junior Rackers who proactively work with customers to scope, define, and deliver “mini” cloud projects. Pod Rackers use the Agile framework for software development and delivery. At the beginning of each sprint, Pod Rackers curate a backlog of deliverables for the customer. As a result of this grooming process, customers see real value delivered at the end of each sprint.
An assigned engagement manager and Pod lead helps the customer plan projects for Pod Rackers. We have completed some projects for our customers, including building out CI/CD pipelines, Kubernetes deployments, implementing enhanced monitoring, and cloud migrations.
Rackspace Teams for Government provides unbiased expertise. Pod Rackers work within your environment using tooling and technology sets that already exist within your internal IT organization. For example, Customer A might use GitHub along with CiricleCI® for source control and CI/CD, whereas Customer B might use bitbucket and Jenkins®. Highly skilled Pod Rackers can help both customers by adopting the tooling in place in each customer’s environment. After helping many customers in their journey to the cloud, we have developed expertise in various cloud technologies such as Terraform® and AWS. We share this expertise with our customers when they need us to support their mission.
Rackspace remains a leader in the FedRAMP authorization enablement space, powering 12 FedRAMP ATOs built on its managed service. It provides 24x7x365 hybrid-cloud management, operational support, and security services that are a packaged, on-demand, audited, and pay-as-you-go service.
At Rackspace, we accelerate the value of the cloud during every phase of digital transformation. Across applications, data, security, hybrid, and multiple clouds worldwide, we deliver unbiased, industry-recognized cloud expertise, continuous innovation, and best-in-class customer service. A leader in the Gartner® Magic Quadrant for Cloud Managed Services, we empower our customers with our expertise and solutions. Together, with our partner network, we create unstoppable solutions that advance innovation for the public sector. We put technology to work and deliver the future faster.
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